FAQs

How should I place an order?
Browse the Product Section for your cherished product. Include that product in your shopping cart by clicking on it. In similar way, multiple products can be added to the shopping cart. The add-on products selection is meant for this purpose. When you have marked all the desired products, it's time to fill in the order form. This form appears when you click continue. After filling the form, you should preview your order and afterwards click on the 'Confirm' button. This will take you to the payment section. You should provide your order number in case you want to make inquiries about your order.

Is any kind of registration needed to place an order?
No, absolutely not. You just have to click on the 'Buy' button and you are ready to place your order. No hassle, no botheration. It's as simple as ever.

What happens after an order is placed?
We have a foolproof system that is utilized to send your order to our site without any kind of security lapse. It is then reviewed by our personnel, the payment clearance is ensured and a confirmation mail is sent to you in this regard.

What is the time of delivery?
When you fill your purchase order, you have to specify a date for the delivery of the order. Our sincere efforts are to send the package before afternoon on your specified date. If you want that the order should be delivered on the same day, you are requested to place it in the morning.

What Payment method are accepted ?
We accept online payment by : Credit Cards, Debit Cards, Net banking (India Banks only) and Paypal.
Cash Deposits : You may deposit cash in below given bank account in any HDFC Bank Branch.
        Name : Progressive Commerce,
        A/c No. : 014420 2000 1200
        Bank : HDFC Bank
        Branch : East Patel Nagar, New Delhi - 110008.

What if I am not able to pay due to technical errors on Payment Page ?
If you experience any difficulties or technical error on Payment Page, you can pay us manually using below Link.
http://www.MyFlowerTree.com/PayNow

I have placed an order but not Paid for it, can I still able to pay?
Yes, you can pay for your order using manual payment link below.
http://www.MyFlowerTree.com/PayNow

What about safety of my credit card?
Your transaction is 100% safe with us. We offer you a strong SSL secured entry point. All your credit card information and other personal details are encrypted to ensure optimum safety. The information that you provide prior to payment page is also never leaked or sold to anyone.

What if I want to cancel or change my order?
In this case you will have to contact us. Because of a large number of complexities involved, such a change cannot be made online. Our customer care unit is always more than eager to help you.