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31st July 2010
   

 Refund Policy

Our company is thoroughly professional and believes in the complete satisfaction and pleasure of our valued customers. We leave no stone unturned to ensure that your package reaches the desired destination without any kind of impediment or damage. As some of our products are extremely perishable, we regret any kind of inconvenience to our cherished customers because of some fault on our part. If such a thing happens, you are free to lodge a complaint with our customer care center. We assure you that your complaint will be dealt with immediately and the best possible course of action will be followed to resolve any kind of problem. You will get refund as per the following regulations.

1. If it so happens that you have to cancel your order one day prior to delivery, we ensure you full refund of your amount without any kind of penalty (except transaction fees of $ 2.50 or INR 100).

2. The management of our company will be the chief authority regarding refund. Its decision will be final and binding on all such orders.

3. If you are not pleased with the quality of our product, we will either replace the product with another product of equal value or provide you full refund. The only condition being that the complaint about substandard quality should be authentic and not fabricated. Our personnel will ensure the authenticity of your statement.
 


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