Terms of use

1. It may be possible that the products that are displayed on the website may not be present in actuality. This may happen because of non-availability of some seasonal flowers. It may also not be possible to provide the exact kind of flowers because of some local restrictions. However, we guarantee the number of flowers to be equal to what is shown on the site. We also guarantee that the quality of the replaced flowers will be same or superior to what is displayed on the website.

2. It is the responsibility of the customer to provide us with the accurate address on which the delivery is to be made. In case of any inappropriateness in the address, we cannot be held liable and hence will not be accountable for any kind of replacement or refund request.

3. It is very difficult to deliver the product exactly on time. A margin of 15-30 minutes should be normally allowed on the either side. This means that your delivery can reach you 30 minutes sooner or later. In case the delivery does not reach you at all because of no fault of yours, we will provide replacement or compensation. You are not liable to claim anything else than the amount spent by you.

4. In the orders which involve products like cakes, the delivery is possible only after 10.30 a.m. The reason being that cakes are to be made fresh each day and take time for their preparation. We are committed to provide you fresh products and hence request you to bear with us as far as the time constraint is concerned.