Help Centre
Tell us about your issue so we can help you more quickly.
  • How to place an order?
  • Select a product from any of the categories listed on website. Click on 'Buy Now'. Select any add-ons if you like and proceed towards checkout. Fill up the details here and just complete your payment.

  • I don't want to disclose my name as sender.
  • Perfect. We understand this. You can select 'surprise' option at checkout page in sender section.

  • How can I be assured about the quality of the product?
  • We are known for our reliability. We love our customers and we need them with us always. Our team works really hard to deliver an experience to welcome you back.

  • Will you deliver on-time?
  • We know how important it is for you to make sure that your gift arrives on time. All the efforts are made to deliver an order within specific time-range if it is a fixed a time delivery or midnight order. Unfortunately we don't take specific requests for timing in standard delivery option.

  • Can I customize an order?
  • We know you want to make it special. And to help you personalize your gift, we have all the options available. Just call up our customer service and brief your requirement.

  • I am looking for something specific but I can't find it on website.
  • Uh! Okay, please, call our customer care and they will be more than happy to assist you.

  • I can't see my city in the list. How can I check serviceability?
  • You can check it right here.

  • I am unable to see today's delivery date for a particular product.
  • We accept same day delivery until 8 pm for Flowers and Cakes.Gift products are usually shipped from our warehouse and require transit time of 3-4 working days.

    Some special cakes and flower arrangements which require preparation time may also not show under 'same day delivery' date.

  • Do you deliver at midnight?
  • Yes, we do. Select cities (check here). Charges for the same are Rs.250 only.

  • Do you deliver at specific time?
  • Yes we do. Charges for the same are Rs.195 only.

  • What are the delivery charges?
  • Umm, let us calculate. Its 2+2-4 =0 :-) It's FREE.

  • Why do I see extra city based shipping charge?
  • We have the widest coverage of serviceable cities, no matter where your loved ones live. To be able to deliver this wide, there are certain regions which require additional shipping charge.

  • Do you deliver Internationally?
  • Yes, we do. Check our International Service countries here.

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