Our Services

More than a million people use MyFlowerTree to send Flowers, Cakes, Gifts and beyond. Be it a Birthday, Anniversary or Just Because you will always find something that suits your need.


Send Handpicked Beautiful Bouquets, Lip Smacking Cakes, Value Deal Combos, Personalized Gifting and more. Use our intelligent tool to find the right gift for a memorable event and learn more about the trending gifts by community. Best of all? We deliver most of them Same Day.


MyFlowerTree keeps adding a splash of new product arrivals to let you find the most creative bouquets ever.


Our company is made of over 100 introverts, extroverts, right brains and left brains all working hard to deliver you an experience totally worthwhile.


Our in-house support staff sits on the front lines, helping customers solve problems and in case we have fallen short of an excellent service, we will fix it right for you.


Delivery & Shipping Policy

  • By placing an order at our website, you are consenting to be bound by our terms and conditions contained in these Terms and Conditions and appearing anywhere on MyFlowerTree website.
  • Your submitting of the order is subject to our acceptance of the offer. We will send an email confirmation of your order details to advise that we are processing your order via the email address you provide.
  • We will not consider ourselves bound by a contract with you in any given situation.
  • Deliveries via courier services cannot be delivered at specific times. All orders will be delivered during the working day between 9am and 7pm.
  • In case of a delivery not possible on public holidays or local restriction, orders will be delivered on the next working day.
  • To avoid problems or delays with delivery, please ensure that you have included complete address, including accurate postcode of the intended recipient and telephone number, together with your daytime contact number or e-mail address so that we can inform you if any delivery problems are encountered.
  • If, for any reason, you wish to change or cancel your order, you can easily do so by calling +91 98711 41000 (08:00 am - 11:00 pm) or CLICK HERE.
  • Please give us at least 48 hours notice before the requested delivery date.
  • Orders cannot be canceled or modified within 48 hrs from delivery date.
  • Delivery confirmation for all midnight deliveries will be notified the next day before 10:00 am.
  • Our custom delivery options are as follows:

    Early Morning Delivery: 7:00 AM - 9:00 AM

    Fixed Time Slot Delivery: 10:00 AM - 10:00 PM

    Standard Delivery: 8:00 AM - 9:00 PM (4 time slots are available)

    Midnight Delivery: 11:00 PM - 12:00 AM

  • We take preference "Preferred Delivery Time" from customer, it is for your convenience and we make our best efforts to deliver your order within "preferred timeline" however this is not guaranteed and may not always be possible.
  • During peak holidays, festivals or events, our customer service agents may not be able to provide immediate delivery confirmation. However, please be assured that our team is working hard to get your orders delivered as soon as possible.
  • If the recipient is not found at home / office, your gift will be delivered to the neighbour, or security. At reception (in case of office), your order will be considered as delivered and we will not be responsible for any damage or loss of items. If recipient's number is incorrect, not responding, or is unavailable, the delivery may not be possible and as such the recipient must collect the order from our delivery center within 24 hrs. from scheduled delivery time.
  • If, for any reason, the delivery is "refused by recipient", the order will be considered as delivery attempted and no refund / change of order is acceptable in this case. We, however, will try our best to convince the recipient for accepting the delivery.
  • All items ordered under "GIFTS" category are shipped using FedEx or equivalent courier. As such we cannot specify any delivery timings, all orders will be delivered between 9:00 am - 7:00 pm and may take 3-5 days of shipping time depending on the product, availability and other parameters. Please notice "Earliest Date of Delivery" specified on product description page. If you have ordered multiple products and selected a date of delivery earlier than available date, other products such as flowers and cakes will be delivered on the selected date and gifts will be shipped at the earliest possibility.